Archives: Reviews

“David was very thorough and explained everything he was working on. I appreciate his honesty, his critical thinking skills in figuring out what the problem was and his personal people interaction skills. I definitely was impressed and will certainly ask for him in future needs. Thank you David you are one of a kind and Much Appreciated.”

– Betty C.

“David discovered that the electrician who had done the installation (arranged by Hampton Heating) had wired it incorrectly. We have had the air conditioner inspected every year since installation and no one had ever indicated it was wired wrong. Good job David. Jeff would like David to come every time. He explained everything really well”

– Jeff L.

“Braeden was very thorough on doing the checklist for maintenance on a/c unit. He explained all that was checked and answered all questions ,
Very polite and efficient, as he had been here before but outside was not completed due to severe weather.”

– Alice D.

“Heat went out yesterday and after I called this morning they were here within 2 hours and had it fixed and working very quickly! Excellent service and very fast! The two gentlemen were very nice and professional. 5 stars!”

– Anastasia B.

“Wonderful and exceptional service. I sent realible1 to my mother inlaws house for a broken pipe. The plumber came quickly was very friendly to mom, saw the broken part, went and got the broken part and was repaired in less than 45 minutes. I would recommend them for all around great service and efficiency.”

– Connie B.

“Nelson showed up and I explained to him what was going on with the furnace and it didn’t take him long at all to figure out what the problem was, he had it fixed in about an hour or less, he knew exactly what he was doing and was very good. Very nice young man. I will definitely use this company from here on out.
Thank you so much”

– Craig B.

“The technician was very good, explained the problem and worked on the furnace until the job was done( around 3-4 hours). Very knowledgeable and knew what needed done. This furnace was only 3 months old and part of the problem seemed to be on intial instalation. Problems remedied and soon the furnace was working as it should.”

– Ron L.

“David was worth the wait! After waiting almost an hour, I got a call from David. He was super pleasant, very thorough, and very informative. He was great about explaining what he was doing and what common problems were. Before he arrived, he asked a few questions to make sure it was something I couldn’t fix on my own and tried to save me the service charge (it wasn’t something I could do on my own, an electrical component went bad). He explained his whole process while he worked and even went the extra mile to check a couple other common problems, make sure there was no gas leaking, and he made sure there was no carbon monoxide gas leaking out into the house. I was very pleased with his demeanor and professionalism. Reliable1 will definitely be my go to for all my furnace needs in the future!”

– Jessica C.

“I really want to thank Brad S. for repairing my gas fireplace. He had quite a time repairing it but he was so patient & persistent & repaired it to both his & my satisfaction. In fact, it looks so much better now than it did before it quit working. He is vey knowledgeable, courteous, considerate, efficient, & his professionalism shows in his work. He’ a real gem of an employee Reliable 1. You’ll definitely want to hang on to him. Thank you Brad.”

– Jan A.

“Brad did it!! My fireplace is working as it should. He also fixed a leaking faucet.
Thank you. Reliable is so efficient and attentive to the customer’s needs.
From the initial contact to the phone call, after service.”

– Sue M.

“David was professional and explained all that he had done. He also talked to me about a better filter and encouraged me to get a carbon monoxide detector for the main floor of my house.”

– Marie O.

“David was very nice, and helped explain what he was doing and why. He found the problem and replaced parts the next day. He was great to work with and I would recommend him!”

– Peggy R.

“Great attitude Great with my dogs Answered lots of questions with no rushing through them”

– Joyce A.

Highly reccomend to anyone needing service. we recently had a new ac unit put in after 5 years of no central air. From Heather who answers the phones to Kirk to the others that installed the unit and did initial start up, everyone was great. This past weekend with it being in the 80’s, a house full and oven running almost nonstop we had to use our system and it worked great. Thanks again for such great service.

Sara R.

I must give a HUGE shout out to Reliable 1 of Iowa Falls!! Our furnace quit working this afternoon and I called at 3:58pm. They sent a repairman right away, had to do some hunting for the part. But answers to prayers, he found one, put it in and cranked on the heat!!! Thanks for the great service on New Years Eve. I hope he has a wonderful New Year!

Judy W.